“How do they expect me to manage this store right when I have such poor help?” Gil Black muttered, as he checked the canned corn and found every price mark only an ink smudge. He ought to tell that stock boy a thing or two! But he wouldn’t chew him out. Gil Black never brought anyone up short. (Read More)
managing employees
Patience in Managing
John Morgan was having trouble with the employees in his automobile repair garage. His mechanics would listen politely to an order, then not carry it through.
“Why, I bet I have to tell them three times before they fill out their repair tickets right or turn out a light they’re through using,” he raged.
Mr. Morgan had come to me from a sickbed. Every month or so he had to quit work. His stomach pained him; he was short of breath; he couldn’t eat. He would blow up at the garage and go home. (Read More)